Get Started

Introduction

Quickstart

Guides

Workspace Config

Smart Tagger

Smart Action

Gateway

Achieve Full Automation

Human Team Followup

Assets

Website

Google Doc

Google Sheet

Integrations

Shopify

WooCommerce

Gateways

FrontApp

Gorgias

Intercom

Operating Mode

Auto-Pilot vs Co-Pilot

Co-Pilot Handbook

Use Cases

Email

Chat

Sales

Others

Automate with Gorgias Flows

Frequently Asked Questions

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Workspace

Create Workspace

Workspace

A workspace is encapsulation of an Aissistant, including definition, assets, instructions, smart taggers, smart APIs and associated Gateways

Assets

Assets is the Aissistant’s source of intelligence. We support multiple types of assets, for instance:

workspace_assets.png

Instructions

Instructions provides behavior tuning of Aissistant.

workspace_instruction.png

Gateways

Gateway is the integration with Agent Platform, e.g, FrontApp, Gorgias, Kustomer, ZenDesk, Slack, etc

workspace_gateway.png

Smart Taggers

Smart Taggers provides an extremely easy and flexible to categorize, sort and prioritize your incoming customer engagement. You describe what you want and leave the rest to the AI.

workspace_smart_taggers.png

Smart APIs

Smart APIs has the capability to turn conversation into API calls to connect any system to accomplish the full-loop automation.

workspace_smart_apis.png