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A workspace is encapsulation of an Aissistant, including definition, assets, instructions, smart taggers, smart APIs and associated Gateways
Assets is the Aissistant’s source of intelligence. We support multiple types of assets, for instance:
Instructions provides behavior tuning of Aissistant.
Gateway is the integration with Agent Platform, e.g, FrontApp, Gorgias, Kustomer, ZenDesk, Slack, etc
Smart Taggers provides an extremely easy and flexible to categorize, sort and prioritize your incoming customer engagement. You describe what you want and leave the rest to the AI.
Smart APIs has the capability to turn conversation into API calls to connect any system to accomplish the full-loop automation.