Get Started

Introduction

Quickstart

Guides

Workspace Config

Smart Tagger

Smart Action

Gateway

Achieve Full Automation

Human Team Followup

Assets

Website

Google Doc

Google Sheet

Integrations

Shopify

WooCommerce

Gateways

FrontApp

Gorgias

Intercom

Auto-Pilot vs Co-Pilot

Gateway

Gateway is integration / connection between Aissistant and Agent Platforms

How does it work?

Aissistant works seamlessly with supported Agent Platforms through API and plugin

<aside> 💡 Aissistant Gateway works on either Inbox or Channel (managing point), depending on Agent Platform. Please see the table below for details.

</aside>

Auto-Pilot, Auto-Draft, and Co-PIlot

You can config the mode for Aissistant in a gateway

• Auto-Pilot: Aissistant monitors the managing point (Inbox or Channel), automatically responds based on the conversational context and provided assets.
• Auto-Draft: Aissistant ONLY creates drafts which will be reviewed, modified then sent by human team
• Co-Pilot: Aissistant ONLY generates response, draft and summary when human team click the button in right-side panel.

Learn more …

Supported Agent Platforms

We have currently released our support for FrontApp, Gorgias, Intercom, Zendesk and Hubspot. We will extend our support to many other platforms soon.